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Generalize Products so that we can also use other fields in Asset Types.

Related products:Freshservice
  • Sep 7, 2023 1:32 PM UTC
  • 0 replies
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Giostra
Active Contributor
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Hi!

Currently in Products you can only select Asset Type from Hardware tree, which generally makes sense, however it would be nice if we coud also select other Asset Types, especially custom ones.

The main goal is that we can actually connect to Service Catalog so that fulfillment can be streamlined.

Yes, we could put our custom Asset Types under Hardware, but then they inherit all the fields from hardware that are not applicable.

Looking forward to your feedback!