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New Idea

Get to forums or topics from the feedback widget

Related products:Freshdesk
  • January 11, 2022
  • 0 replies
  • 5 views

kentmorgan
Apprentice
Forum|alt.badge.img

We’re a small company and leveraging super users in our community is part of our customer support strategy. It would be extremely helpful if forum topics came up in the search results of the widget and if there was a way to go directly to a forum from the widget, similar to how you can show solution articles.