In order to offer users a better experience, we would like to give the chatbot in teams a more personal name. It would be great if we could customize the name and profil image of the servicebot/virtual agent in MS Teams.😎
Closed
Give the servicebot/virtual agent a personal name.
+2
Hi, just in case you did not find the answer:
https://support.freshservice.com/en/support/solutions/articles/50000003636-rename-servicebot-in-microsoft-teams
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