In order to offer users a better experience, we would like to give the chatbot in teams a more personal name. It would be great if we could customize the name and profil image of the servicebot/virtual agent in MS Teams.😎
Hi, just in case you did not find the answer:
https://support.freshservice.com/en/support/solutions/articles/50000003636-rename-servicebot-in-microsoft-teams
Join the Community
Already have an account? Login.
Sign in to the Community
No account yet? Create an account.
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.