We have a lot of terms that we use, some are more technical than others. They can catch some new clients off guard when first reading them in our knowledge base (similar to your solutions tab) as we try to explain how to do various things with our CMS.
It would be really great to have a glossary functionality where we could have specific words highlighted automatically within an article, which would then (after a click) take the user to a glossary term explanation that we would generate.
This would help empower our newer clients to learn more about our CMS and vocabulary. It would also increase our efficiency when newer clients are confused or are not grasping the information.
