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Government - Industry option

Related products:Freshdesk
  • August 6, 2019
  • 3 replies
  • 25 views

When adding a new company contact, the "Industry" field has 60 different options, but none of these are "Government". Please add!


Also, it would be useful if the options in the drop-down list were ordered alphabetically.

3 replies

  • Author
  • Contributor
  • January 13, 2020

No one working for government here?

Which industry do you choose for a government client when adding a new company contact?

industry_45791.jpg

Hello Victor,


We have tried to cover a wide range of industries and you could try adding a value that is closest to the department the Government body you are supporting is involved in. However, if you would like to have personalized choices, my best suggestion, for now, would be to create a custom dropdown field where you can add choices of your liking based on your business requirements. An added advantage of using a custom dropdown field is that it allows you to filter the companies based on the field values on the Companies page.

However, we shall definitely take up your request to our product team to have "Government" included as an option under the field "Industry" and also sort the list alphabetically.


Happy supporting!



liteblue
Community Debut
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  • Community Debut
  • July 28, 2026

Good suggestion. Adding a Government option and sorting the industry list alphabetically would make company management much more practical. For government-related services, the 8171 web portal also helps users understand BISP 8171 Eligibility Check by CNIC and the PMT Score Estimator for the Benazir Income Support Programme.