I’ve noticed, when configuring Business Rules, that the Conditional options available when the Field type is Date & Time are quite limited.
The sole option appears to be ‘between’ with no options like ‘is empty’ or ‘is not empty’ being presented:
New Idea
Grant More Options To Configure Business Rules On Date & Time Fields
I can see my example image didn’t attach originally so popping that in here:
The intent is to hide fields conditionally and/or prevent a Ticket or Request of that type from being submitted until Date & Time fields are populated with information.
This would ensure that you do not have to make Date & Time fields Mandatory in Field Manager which can cause all sorts of upset elsewhere.
I’m back for more!
Other nice-to-haves would be the ability, via Business Rules, to enable Form Validation if someone:
- selects a Date that falls on a Weekend
- selects an hour that is inside or outside out of a scope of your choosing
+5Actually, I’m encountering an issue with this one since the default time value is 00:00 therefore agents can leave the time as default and it would defeat the scope of having a date and time field!! We need this validation to ensure that time is not left as 00:00
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