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New Idea

Granular filters in customer portal

Related products:Freshdesk
  • June 6, 2023
  • 0 replies
  • 6 views

iyurchenko
Apprentice
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Our customers need a way to filter tickets by status on the customer portal.
Currently there are only two options available: "Open or Pending" and "Resolved or Closed". We’d like to have a way to filter tickets by every ticket type separately?