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Group name in ticket overview

Related products:Freshdesk
  • January 8, 2013
  • 1 reply
  • 21 views
P
Contributor

Hi,


I'd like to see that we can edit the ticket overview.
When I use the filter: Agent: Me, Agent: Unassigned I want to know in the ticketoverview which group the ticket belongs to.

1 reply

aravind.sundararajan
Skilled Expert
Forum|alt.badge.img+12

Hello,


The new Customised table view in the Mint interface allows you to control the data that you'd like to see in forms of table columns on the page. You can select any field including the custom fields to provide more context about the tickets as a quick overview.


Cheers!

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