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New Idea

Heighten localization of Freshservice (user side)

  • July 12, 2024
  • 0 replies
  • 9 views

Jérôme de Lagausie
Skilled Expert
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Hi,

Our Freshservice portal is used mainly by French users, but we provide English for non-French speakers.

Though, if we are able to translate knowledge articles, many items are not available for localization:

  1. Knowledge folders and categories
  2. Service categories and items
  3. Form templates
  4. And, of course, date format: a very basic request...