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In progress : Included in Product Roadmap

Help needed for extracting Merged tickets in report

  • December 11, 2023
  • 7 replies
  • 290 views
S
Contributor
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Hello All,

We want to create report to display all mereged ticket but when I applying filter on report its not showing any data. However we have few merged tickets created in our application. I need some helpful advice to rectify this issue.
 



Thank you 

Regards

Shyam

    7 replies

    Prathamesh K
    Contributor
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    • Prathamesh K
    • Contributor
    • February 23, 2024

    I am facing same issue as well.
    Even if I tried to filter by tags, Analytics doesn’t show any data for merged tickets.

    Issue with merged ticket

     

    Amrit Mishra
    Contributor
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    • Amrit Mishra
    • Contributor
    • February 26, 2025

    ​@Shyam Dhande, ​@Prathamesh K Reporting on merged tickets is currently not supported. The requirement, however, is well understood and on our roadmap. Please feel free to raise this ask as an idea here so that we can formally track it.

    Amrit Mishra
    Contributor
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    • Amrit Mishra
    • Contributor
    • March 13, 2026

    This feature is currently available for early adoption. Please let know if you would like to have this feature for your accounts.

    Kamakshi
    Community Manager
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    • KamakshiCommunity Manager
    • Community Manager
    • March 25, 2026

    ​@Amrit Mishra - Please share your email ID so they can write to you or do we have an intake form?

    Freshworks Community Manager
    Amrit Mishra
    Contributor
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    • Amrit Mishra
    • Contributor
    • March 25, 2026

    ​@Kamakshi V we can use this thread as the intake form for this feature.

    Amrit Mishra
    Contributor
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    • Amrit Mishra
    • Contributor
    • March 25, 2026
    New Idea→In progress : Included in Product Roadmap
    teddy_yew
    Community Debut
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    • teddy_yew
    • Community Debut
    • May 15, 2026

    ​@Amrit Mishra kindly include us. Let me know if you need any other information.

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