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Help with billing report

Related products:Freshservice
  • December 26, 2017
  • 0 replies
  • 24 views

Hi


We're new to freshservice and previously have run a monthly billing report from our helpdesk software. I'd like to automate the process via the scheduled reports option but there isn't quite a suitable option for the time period (last 30 days would miss a day of tickets on 31 day months and charge clients twice in February). Could we have a "This Month" and "Previous month" option for Time Period?


Thanks