Skip to main content
New Idea

Hide in Use Assets on a Service Request

Related products:Freshservice
  • March 31, 2023
  • 1 reply
  • 23 views

Forum|alt.badge.img+1

We would like to automate phone number provisioning during onboarding.  This requires hiding phone numbers that are currently in use so the requestor can only select an available phone number from the pool.  Unfortunately, there is currently no way to hide in use assets on a service request so unavailable numbers are shown.

1 reply

Preethi S
Community Debut
Forum|alt.badge.img+3
  • Community Debut
  • April 21, 2023

@Sharkey ,

 

Looking into this, thanks for this use case. We will add this as a feature request.