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New Idea

Hide the Watcher button

Related products:Freshdesk
  • November 10, 2025
  • 3 replies
  • 63 views
J
Contributor
Forum|alt.badge.img+5

Hi,

It would be great to have the option to hide the Watcher button. We're currently not using this feature, and we'd like to prevent any accidental selection of watchers by agents.

Thanks,

    3 replies

    ashna faise

    yeah you are right.

      J
      Contributor
      Forum|alt.badge.img+5
      • jwagner
      • Author
      • Contributor
      • November 10, 2025

      yeah you are right.

      Hi ​@ashna faise ,

      To help this idea gain visibility, please click on ‘Vote’! 😊

      Thanks!

        Daniel Söderlund
        Top Contributor ⭐
        Forum|alt.badge.img+14

        Hi,

        It would be great to have the option to hide the Watcher button. We're currently not using this feature, and we'd like to prevent any accidental selection of watchers by agents.

        Thanks,

        Be able to control more things in the agent port would be nice. 

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