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High-Density Slim Ticket view

Related products:Freshdesk
  • February 10, 2012
  • 1 reply
  • 22 views

Currently there's a lot of information displayed about each ticket in the Tickets tab. However, it would be nice to have a view that removed the image, and fit all of the details of a ticket into one line, similar to a Gmail style view (old Gmail, not the new one). I think the idea of packing in a lot of data into smaller areas would expand how many tickets you could present on one page, and make it easier to glance through a large stack of tickets.

1 reply

aravind.sundararajan
Skilled Expert
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Hello,


With the new MINT interface, you'd be able to setup a table view constituting different field values that you'd like to see for a quick glance on tickets. For more information, please read : https://support.freshdesk.com/support/solutions/articles/230247-customized-table-view


Cheers!