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How can I connect my Gmail address (customer support)?

Related products:Freshdesk
  • May 1, 2020
  • 1 reply
  • 3 views
E
Apprentice

Hi there, 


I added our email address as a support channel and it's verified. However, I don't receive any emails/tickets in my fresdesk inbox. What did I missed in the set-up? 



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1 reply

A
Community Debut

Hello Andy,


Apologies for the delayed response.


We have sent an email to discuss this at length with you and troubleshoot further. 


Cheers!

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