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How do I Import HTML pages or Word Documents into my Solutions?

Related products:Freshdesk
  • August 15, 2014
  • 1 reply
  • 61 views
C
Apprentice

I have over 300 articles in an old KB that I need to migrate into Freshdesk. These are in html format but we also have Word versions.


Any idea how I can import these into Freshdesk?

1 reply

aravind.sundararajan
Skilled Expert
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Hello,


We have an API endpoint that allows you to create solution articles from a different interface. Read more about the Freshdesk API here.


Cheers!

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