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How do you hide author names on articles?

Related products:Freshdesk
  • June 4, 2019
  • 2 replies
  • 31 views

I came across this switch somewhere to not show the authors of on solution articles but now I can't find it.  


Can someone point me to where that switch is?

2 replies

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Under Admin, in the section Support Channels, select Portals. In the first tab (Portal) there is a setting for "Show author names". Is that what you are looking for?


  • Author
  • Apprentice
  • June 6, 2019

Thanks. I kept on missing it and got wrong info FD.