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How to add project code

Related products:Freshservice
  • Apr 18, 2016 9:27 AM UTC
  • 7 replies
  • 34 views

Hi, 


I want to add project code with project, but did not able to find such fiend..

Please help


Thanks 

Sarvesh

7 replies

  • Community Debut
  • Apr 18, 2016 10:04 AM UTC

Hi Sarvesh 


Can you please share some information on the purpose behind adding this field?


I would like to understand more on the use-case.


Looking forward to your reply!


Thanks!


Hi, 


Thanks for responding.

We required this feature for tracking purpose. Development is also done by us for all project, we want to use same project code in ITSM tool as well. 


Thanks  


  • Community Debut
  • Apr 18, 2016 11:58 AM UTC

Many thanks for the information!


I believe this is possible using custom ticket fields.


Can we schedule a call some time tomorrow to discuss this?


Please let me know a convenient time.


Thanks you so much for responding.


Tomorrow I am on leave, day after tomorrow will fine with you around 12 PM. 


Thanks Again.   


  • Community Debut
  • Apr 18, 2016 12:17 PM UTC

Sure!


I look forward to talking to you!


Hello Sandhya,


Please let me know suitable time to call, also share Skype ID on sarvesh.shrivastava@blazeclan.com or mail id for Webex invite.

Thanks


  • Community Debut
  • Apr 20, 2016 9:01 AM UTC

Sure, Sarvesh!


I have mailed you the meeting ID.