How to migrate from zendesk to Freshdesk?

Hi, 

There are multiple ways you can import Zendesk data to Freshdesk. 

1. Contact a Freshdesk partner, like Help Desk Migration. Our app is easy to use and can help you quickly import all Zendesk data to Freshdesk. It’s a great solution for businesses of all sizes. You choose how your data migrates with built-in ticket, group and user matching. 
2. Use the API to write a script for migrating data. Brace yourself because this one will probably take a while. Think at least 3-4 days. Usually, with the testing and tweaking, it takes a few weeks.
3. Try the Migrate from Zendesk App. It’s simple and is a good solution if you don’t have a large amount of data.