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How to recover default automation trigger

Related products:Freshdesk
  • March 27, 2020
  • 1 reply
  • 16 views

Hi, 


I'm new to automations and I accidently deleted the default automation trigger under "Rules that run on: Ticket Creation". Is there a way to recover it? If not, can someone tell me what the default was and I can re-add it manually.


Thanks!

1 reply

Hello Blair,    


Good day!     


We have sent an email to discuss this at length with you to troubleshoot further.    


Cheers!