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HTML Links in Forms Design (Specifically Service Catalogue)

Related products:Freshservice
  • August 6, 2019
  • 2 replies
  • 44 views

We would like to be able to link Business Policy Documents to Service Catalog requests. A simple solution would appear to be the ability to add a little HTML to a SC Request Form to support this.  Specifically we are looking to have a mandatory checkbox with the text "I have read the Company Policy document" and next to it (or within the text piece) and <a href=... /> link to an internal policy document. 


I'm sure the ability to include html snippets could be used for all sorts of purposes.

2 replies

Totally agree. Ability to add links in the service catalog would totally make sense,
as it is currently not even possible to add a description(!) within the request.

Also putting links into asset profile card information would help to overcome some limitations.


henry1990
  • August 10, 2023

Yes, that’s a nice idea! It makes sense and it will work as you anticipate.