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Implement "download all files at once" button

Related products:Freshdesk
  • Feb 11, 2019 6:19 AM UTC
  • 1 reply
  • 18 views

  • Apprentice

We receive a big amount of files from our customers simultaneously. And we have to download them one by one. It would help us immensely if freshdesk implements some "Download all" button, so we can download all the attachments to the ticket at once

1 reply

boothcoolapk
Community Debut
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  • Community Debut
  • Aug 7, 2026 5:44 PM UTC

Add a “Download All Files at Once” button to make the download process faster and easier. Users can download everything with one click instead of selecting files one by one. This feature can improve the user experience for people looking for a simple Youcine Download.