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Import into Contact tag field

Related products:Freshdesk
  • Nov 14, 2012 8:27 PM UTC
  • 4 replies
  • 23 views

Would it be possible to include tag as one of the fields that can be imported into Contacts?. It is a very useful field and it would be easier to use if it could be imported It's a great way to classify contacts into customer type. It would also be helpful to include the address fields in the import.

4 replies

  • Community Debut
  • Jan 5, 2015 3:23 AM UTC

Definitely an important function. Would be very useful. I'm trying to work out a solution for this right now for an import I've just done,


  • Contributor
  • Jan 14, 2015 9:04 PM UTC
I was also very disappointed not have this option in data import.

  • Community Debut
  • Aug 26, 2017 12:08 AM UTC

yes - this is needed. We have automation setup now to add our Customer Group tags from ecommerce platform, but we need to update our current customers... there is no way to do this with the options within the Zapier connection. 


aravind.sundararajan
Skilled Expert
Forum|alt.badge.img+12

Hi,


It is now possible to import tags using the default contact import option. Here's a screenshot for your reference :


image


Cheers!