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Import into Contact tag field

Related products:Freshdesk
  • November 14, 2012
  • 4 replies
  • 16 views

Would it be possible to include tag as one of the fields that can be imported into Contacts?. It is a very useful field and it would be easier to use if it could be imported It's a great way to classify contacts into customer type. It would also be helpful to include the address fields in the import.

4 replies

  • Community Debut
  • January 5, 2015

Definitely an important function. Would be very useful. I'm trying to work out a solution for this right now for an import I've just done,


  • Contributor
  • January 14, 2015
I was also very disappointed not have this option in data import.

  • Community Debut
  • August 26, 2017

yes - this is needed. We have automation setup now to add our Customer Group tags from ecommerce platform, but we need to update our current customers... there is no way to do this with the options within the Zapier connection. 


aravind.sundararajan
Skilled Expert
Forum|alt.badge.img+12

Hi,


It is now possible to import tags using the default contact import option. Here's a screenshot for your reference :


image


Cheers!