It would be very helpful if search results included additional key information. For example the date the ticket was created, its status, and who is responsible for the ticket. Currently you have to click on search results to view this information which makes it very time consuming to find information.
Closed for Voting
Improved search display
We have redesigned the search results page to include these details. Its under testing, will be released soon.
Alessio, testing is over. New search should be released to all by this weekend. Hopefully :)
As always try it out and let us know your feedback.
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