Little idea from my team and I:
As all of us work with lot of stakeholders, it happens that we receive mail that are not useful inside tickets.
We think that those mail are cluttering the ticket clear view and avoid us getting the important information as quickly as we could.
To avoid this it would be great to have the delete option not only on the private notes but also on the classic mails. This may be linked to new permission to avoid any mistake.
Feel free to discuss this idea !
Good day,
Théo
