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Improvement to error message for 1st time user log on

Related products:Freshservice
  • January 20, 2023
  • 0 replies
  • 22 views

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On first login when users are attempting to activate their user account, I have had users complain that this error message confusing “  * not have your name or email address “.

It’s pretty unclear that it means the password - the tiny asterisk  *  is not clear enough - could you look at changing the error to something like “Password may not have your name or email address”.

 

 

Thanks for considering!

Bryn @ CYDEF.ca