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Improvements to Add Task Action in Workflow Automator

Related products:Freshservice
  • August 15, 2024
  • 0 replies
  • 21 views

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Can you please allow the ‘Assigned Change Agent’ and ‘Assigned Change Group’ options within the Add Task Action on Changes?

 

 

Similarly this should be made available on all other Ticketing options that are able to leverage Tasks.

 

This will result in Freshservice Administrators not having to build a series of JSON Parsing/Web Request activities in to their Workflows to achieve this same result.