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New Idea

Improvements to Software and Contracts list views

Related products:Freshservice
  • October 3, 2025
  • 3 replies
  • 68 views

kpatterson
Top Contributor ⭐
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Seems such a simple thing but why can’t we resize the columns displayed when in the Software and Contracts sections?  One column has a ton of whitespace the and other wraps making it hard to read.  

While at it, would love to see the ability to choose which columns are displayed in those areas.

Space needs a bit of the love being shown in the tickets area.

3 replies

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  • Community Debut
  • October 3, 2025

It seems such a simple thing, but currently we can’t resize the columns displayed in the Software and Contracts sections. One column has too much whitespace while another wraps text, making it difficult to read.

It would also be really helpful to have the ability to choose which columns are displayed. The Tickets area already has this flexibility, and bringing the same to Software and Contracts would make the experience much smoother.

In our game, players collect tickets to progress and unlock new characters pipers. In the same way, being able to resize and configure columns would feel like unlocking more control and efficiency in the workspace.


Hock Edward
Community Debut
  • Community Debut
  • October 5, 2025

Yeah, I’ve run into that too. It’s a bit frustrating when one column has all that empty space and the other one wraps so badly you can’t read half of it. Being able to resize or pick which columns show up would make a big difference.

I’ve seen some apps handle this really well, for example, Castle App lets you customize how content like movies, live sports, and news is displayed so everything fits neatly without wasting space. Would love to see something similar here in the Software and Contracts sections.


liteblue
Community Debut
  • Community Debut
  • May 13, 2026

A customizable layout would definitely improve usability, especially for teams managing large datasets in Software and Contracts sections. Features like adjustable columns and better spacing could also support a smoother Monitor Quality Test workflow by making important details easier to view and analyze efficiently.