Currently the Freddy AI ‘Thank You’ Detector is utilised in workflows via a simple condition check:
I propose some extensions to the Freddy AI suggestions feature, namely the ability to add other suggestions to be leveraged by this condition check.
The intended use case would be, for example, when a Requester replies with something like ‘I will check’ or ‘I will get back to you’ or ‘I will ask’ being added as a Public Note and subsequently not triggering any subsequent Workflow Automations.
This would greatly expand the usefulness of this feature and helps Administrators avoid having to go in to the heavy use of Expressions or JSON Parsing.
