In-App Notifications for Tickets I'm Watching

That’s a very useful suggestion! In-app notifications for ticket activity—especially for updates, notes, and responses—would definitely improve real-time engagement and reduce reliance on email.

This reminds me of how critical timely updates and security are on platforms handling sensitive data. For instance, the payslip security on the GoGEPayslip portal ensures Ghanaian government employees can securely access important salary information with proper alerts and login protocols. Adding in-app notifications like those would further enhance user experience by keeping employees informed without needing to dig through emails.