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New Idea

In the ticketlist, show the specific tracker- ticket where the related tickets, are related to.

Related products:Freshdesk
  • April 22, 2022
  • 1 reply
  • 37 views

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Currently you can filter all related tickets in a ticket - list (Table view).  Unfortunately this doesn't tell you to which specific Tracker-ticket these tickets are related. 

 

It would be helpfull to either have:

  1. An option to filter on a specific tracker ticket. (Desired option)
  2. And/or  an extra ticket-propertiy column which shows the Tracker ticket (id or subject)

Thus making it easier to bulk-edit/update the correct related tickets.

 

1 reply

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Agree