The current Freshdesk Ticket Update automation to create a new ticket is only limited to Phone, Portal and Email.
Please have the automation include Chat sources as well, as this is a need in our company.
Closed
Include Chat sources in the "Create new ticket" automation
Join the Community
Already have an account? Login
Welcome back to Freshworks Community
No account yet? Create an account
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.