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Increasing amount of checkboxes across entire system

Related products:Freshdesk
  • Jun 4, 2025 11:37 AM UTC
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Hi. It was suggested I raise an idea through this medium to gain traction. Relatively new user to Freshdesks platform and working very well so far. However, a limitation we’re experiencing is the limit on ‘Checkboxes’ available to be integrated into the different forms across our system. Currently this is set to 30, but with many request options, with a number of (multi choice) specific details, having a limit of 30 is hindering the flexibility and helpfulness we can offer our clients. 

Has anyone experienced this issue, and if so, are there any suggested work-arounds?