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Invisible contact

Related products:Freshdesk
  • October 24, 2019
  • 1 reply
  • 3 views
O
Apprentice

I'm trying to create a new contact but I've got an error msg saying that there's already another contact with the same email address. I exported all contacts and the email is not there? 

1 reply

A
Community Debut

Hello Rafael,


Apologies for the delay in response.


Does the problem still persist? If yes, please drop in an email to support@freshdesk.com and our support ninjas will have this investigated for you.


Cheers!

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