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Is Ticketing a team collaborative task offered by Freshdesk?

Related products:Freshdesk
  • May 13, 2018
  • 1 reply
  • 11 views
D
Apprentice

I would like to know more about this feature.Is Ticketing a team collaborative task offered by Freshdesk? We are facing problems while creating tickets for our website www.Apps4Rent.com . We need better collaborative platform. 


Regards,

Adrian Gates

Sales Executive - Apps4Rent

1 reply

aravind.sundararajan
Skilled Expert
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Hello Adrian,


Thanks for posting this on our Community forums! Can you please elaborate on your request here - "Is Ticketing a team collaborative task offered by Freshdesk"? Are you referring to creating tickets from the website and automatically assigning them to agent groups?


Cheers!

Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
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