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Jira Integration Status Mappings

Related products:Freshdesk
  • March 1, 2023
  • 0 replies
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ptoridactyl
Apprentice
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For status mappings in the jira integration, you can’t see what statuses map to which project. So you are unsure whether the “done” you are mapping is the correct “done”. It also seems to grab the status mapping of historically every project that has existed not just the ones you are defining for the integration.