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KanBan Board App (needs fixed)

  • Apr 13, 2022 4:20 PM UTC
  • 2 replies
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Can the Kanban board app be modified to work correctly? 

The Kanban board is useless if the user must scroll through 7 pages.

There should only be one instance of each column. 

2 replies

foxcubmama
Skilled Expert
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  • Skilled Expert
  • Apr 14, 2022 12:55 PM UTC

YES!!! I want so badly to use this feature, but its impractical.


Olympian Games
Community Debut

It also needs more options.  Mainly when an agent clicks on a ticket in the Kanban view, instead of just  "edit", the options should be the same as the normal ticket view, namely:

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Or perhaps just open the normal ticket view in one go?