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Label Impact & Urgence

Related products:Freshservice
  • Nov 28, 2023 3:51 PM UTC
  • 0 replies
  • 13 views

GregSesm
Apprentice
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Hi

Cosmetic is very important from end-user point of view

Today, the available values for Impact and Urgence data are Low / Medium / High.

These values are not always clear for end-user

» In order to be more user centric, could you create a label for these values (= Low, Medium, High) and show these labels in incident form ?