When someone submits a ticket through the portal, the acknowledgement they get on the screen is very small and sometimes missed by the end user.
If they don't notice this box (which is only up there for a short time), the "submit” button is grayed out and they think they can’t submit a ticket.
I would like to be able to configure this to be a larger, full screen message in the middle of the screen. Then, it should take the user back to their list of tickets, vs remaining on the submission page.
