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Leaderboard doesn't include Service Requests

Related products:Freshservice
  • October 9, 2024
  • 0 replies
  • 13 views

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Hello

It looks like the Leaderboard is only showing incidents and not service requests. 
Given that my organisation resolves more service requests than incidents, such as joiners, movers, leavers, hardware and software requests .. and each of these take time it would be great to get an option to include these on the leaderboard.

Thanks

NicoleD