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Left-Hand menu customization or split company/contacts

Related products:Freshdesk
  • May 15, 2023
  • 2 replies
  • 59 views

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On the left-hand side menu there is no ability to customize the section to what you want to see or have there.  I have gotten requests more recently to make the contacts and companies their own buttons rather than have to hover and select which option you want to open. like the below.  So it would be really nice if you could either customize the menu or have the ability to split the options so you dont have to use the hover all the time.

 

October 23, 2023

Hi there!, thanks for the feedback! I understand your concern here. We don't have it in our roadmap currently, but we can surely plan to build it in the future. A workaround would be to use the contacts page shortcut g+c. 

We'll keep looking for ways to allow customisation to the left navigation bar. We will get back to you once we have an update.

2 replies

ayush.jain
Community Debut
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  • Community Debut
  • October 23, 2023

Hi there!, thanks for the feedback! I understand your concern here. We don't have it in our roadmap currently, but we can surely plan to build it in the future. A workaround would be to use the contacts page shortcut g+c. 

We'll keep looking for ways to allow customisation to the left navigation bar. We will get back to you once we have an update.


alyssia.correa
Skilled Expert
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