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New Idea

Limit email notifications by group

Related products:Freshdesk
  • April 12, 2023
  • 0 replies
  • 5 views

dwood
Apprentice
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Each group has a different request for what email notifications they receive.   Currently in Freshdesk and in FreshService the notification applies to all groups.   I would like to be able to select the groups which the notification are sent.