We would like all users to be able to access the portal so they can view the Knowledgebase however we only allow admin users the ability to submit tickets. We would need the ability to have a flag that allows us to ID user roles that can submit tickets.
Closed
Limit Ticket Submission capability to a specific user role/type
+12Hi,
This can be achieved using the portal customisation feature available from the Estate plan onwards. You can specify a custom attribute for the users and then make use of it to restrict the ticket creation ability.
Cheers!
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