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Link announcements to work items (like Problems etc)

Related products:Freshservice
  • Feb 26, 2018 1:34 PM UTC
  • 0 replies
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We currently post up announcements for widespread issues, which would be useful to tie to specific work items. 


For example, if we have a widespread problem or a major change happening, we would post up an internal announcement to let the wider team know. 


Would be a nice to have function to be able to link things within the agent interface (like how with problems you can 'link' to a workaround or solution).