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New Idea

Link to Company Page in Tickets

Related products:Freshservice
  • July 14, 2023
  • 0 replies
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As an MSP, we utilize company pages to store important information/links to documentation, etc.

Being able to click through to the company page from the ticket, instead of clicking through to the contact and then the company, or searching for the company, would be highly convenient.

 

This is especially useful for users who are more technically challenged and/or non-intuitive.