I would like the ability to associate software and assets to a request. I need to be able to produce reports for requests\tickets\problem\change\releases based on a specific asset\software or service. There is a 'Service Catalog' but this is only a catalog of service requests rather than an a catalog of services, the closest seems to be 'Asset Types'.
Closed for Voting
Linking Assets and Software
We would like to be able to associate software as an asset to Change Requests. It would also be nice to be able to dynamically choose software assets as an item (level 3) in tickets/incidents.
It would be nice if we can link a ticket to an asset, not just assets found under Inventory but for all that shows under this Asset
Join the Community
Already have an account? Login
Welcome back to Freshworks Community
No account yet? Create an account
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.