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Linking unknown phone number to the contacts

Related products:Freshdesk
  • Sep 9, 2016 11:43 AM UTC
  • 1 reply
  • 7 views

It is not possible to quickly link unknown phone number to an existing contact. Would be great to do it either during the call or after the call without a need to create a ticket or manually searching for the customer under Customers tab.

1 reply

  • Author
  • Contributor
  • Nov 8, 2016 8:54 AM UTC

Up.