+3Currently tickets will only appear under a contact, so if you were searching for a specific ticket or wanted an overview of recent tickets logged by a company, you would have to setup a new ticket view or look through multiple contacts.
Having a list of recent tickets under the company/department profile itself would be highly convenient.
+10Absolutely a great idea - I had assumed this was a thing - it definitely should be for the folks who are at least in MSP mode - but I could see value for folks who aren’t as well.
Already have an account? Login
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
