I was looking through some freshservice forums and I could not find anyway to allow requesters to request more than one device to loan out (example: if an employee needed to borrow multiple ipads). If there is some way I can allow requesters to request a number of assets in one ticket please let me know.
Closed for Voting
Loaning out Multiple Assets in a Single Ticket
When creating a Service Catalog item you can select "Show Quantity" and they can request more than one asset. I don't know of a way to allow them to select multiple types of assets
Hey Dan thanks for the reply,
I was looking at the show quantity feature and it works great if it they are trying to request a normal service item but if it is marked as a loaner the show quantity feature goes away.
Join the Community
Already have an account? Login
Welcome back to Freshworks Community
No account yet? Create an account
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.