Hello everyone,
I just ould like to suggest an improvement to ticket view for agents is to be able to show the information of the location where the requester or the concerned asset is located.
That would allow an agent to better prepare his “journey” on the field by avoiding to ask an admin where is the location or search a large directory of locations until he can get the correct address where he us supposed to go.
This would be helpful to the person who prepares the field missions for all the members of the team whose perform “on field” missions
It would be nice to have a “location” tab in the tab list for a ticket but being able to display the location info without rellying on an admin would already be great
